Terms of Service

These terms govern your use of The Brief, provided by Ringlio AI (Ringlio AI Pty Ltd, ACN 698 318 393, ABN 28 698 318 393) (“Ringlio”, “we”, “us”). By placing an order, signing an order form, or using the service, you (“you”, “the Client”) agree to them.

§ 01The service

The Brief is a hosted service in which we build and operate, on your behalf, a typeset answering page (“your Brief”). It composes answers to questions from visitors using only the documents you provide, presents them on your brand and domain, and can capture interest from visitors who choose to register it. We provide the initial setup and ongoing hosting, updates and support described in your order form.

§ 02Your content

• You own your documents and all content you provide. You grant us a non-exclusive licence to store and process them solely to provide the service to you.
• You confirm you have the right to give us that content, and that it does not infringe anyone's rights or breach any law.
• You are responsible for the accuracy and currency of your documents. The Brief answers from them faithfully — so if a document is wrong or out of date, the answer will be too.

§ 03The AI — what it does and doesn't do

This clause matters, so it is stated plainly:

• Answers are generated by AI from your supplied documents. The system is built to answer only from those documents and to cite them, and to decline rather than invent when they don't cover something.
• Answers are informational. They are not professional, legal, medical, financial or other regulated advice, and they are not a substitute for it. Where your business operates in a regulated field, you are responsible for reviewing and approving answers and for any disclaimers your industry requires.
• While we work hard to keep it grounded and accurate, we cannot guarantee answers are always complete or error-free. You are responsible for reviewing the configured answers before and while they are live.

§ 04Fees & payment

• Fees are a one-off setup fee and a recurring monthly fee, as set out in your order form or as quoted. All amounts are in Australian dollars (AUD).
• GST: Ringlio is not currently registered for GST, so no GST is charged on these fees. If we become registered, GST may be added to future fees on notice.
• Monthly fees are billed in advance via our payment processor (Stripe) and recur until cancelled. The setup fee is payable before work begins unless agreed otherwise.
• If a payment fails, we may retry it and, after reasonable notice, pause your Brief until the account is settled.

§ 05Term, cancellation & suspension

• The subscription is month-to-month. You may cancel at any time, effective at the end of the current paid month; fees already paid are not refunded except where required by law or expressly offered.
• The setup fee is non-refundable once setup work has begun.
• We may suspend or terminate the service for non-payment, misuse, or breach of these terms, giving reasonable notice where practical.

§ 06Our intellectual property

The Brief platform — our software, design, templates, prompts and systems — remains our property. Nothing in these terms transfers our IP to you. You receive a right to use the service for the duration of your subscription. The output pages generated for your business from your content are yours to use.

§ 07Acceptable use

You agree not to use the service unlawfully, to upload content you have no right to, to attempt to break, overload or reverse-engineer the platform, or to use it to mislead or harm others.

§ 08Availability & support

We aim to keep the service available and reliable and to respond to support requests promptly (our founders reply same-day, Perth time). At this stage we do not offer a formal uptime guarantee (SLA); we will tell you about planned maintenance where we can and work quickly to resolve any outage.

§ 09Privacy & data

Our handling of personal information is described in our Privacy Policy, and where your data is hosted is described in Where your data lives. For visitor data captured through your Brief, you are the business deciding what is collected; we process it on your behalf to deliver the service, and you are responsible for having your own privacy notice where the law requires one.

§ 10Consumer guarantees & liability

Nothing in these terms excludes, restricts or modifies any right or guarantee you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded. Those rights prevail over anything inconsistent here.

Subject to that, and to the extent permitted by law:

• The service is provided “as is”, and we exclude other implied warranties.
• We are not liable for indirect or consequential loss, lost profits or revenue, or loss arising from your documents being inaccurate or from your reliance on an answer without review.
• Our total liability to you for any claim is limited to the fees you paid us in the 12 months before the event giving rise to the claim, or (where the ACL applies) to re-supplying the service.

§ 11Indemnity

You agree to indemnify us against claims arising from content you provide that infringes a third party's rights or breaches a law, and from your use of the service in breach of these terms.

§ 12What happens on termination

When the subscription ends, your Brief is taken offline. On request we will provide a copy of your content and the registered-interest records collected for you, and then delete your data within a reasonable period, subject to any legal retention duty.

§ 13Governing law

These terms are governed by the laws of Western Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Western Australia. We'll always try to resolve any dispute with a conversation first.

§ 14Changes to these terms

We may update these terms as the service evolves. We will post the updated version with a new effective date and, for material changes, notify clients directly. Continued use after a change means you accept it.

§ 15Contact

Questions about these terms: ethan@buzza.org · Ringlio AI, Perth, Western Australia.